Terms of Service

Last updated: July 26, 2026

Agreement and order scope

These terms apply to services purchased from MissedMe LLC. Your checkout page, proposal, statement of work, or written order confirmation identifies the package, price, deliverables, exclusions, and expected delivery timing for your engagement. If it conflicts with these general terms, the more specific written order controls.

AI assessments

An AI assessment analyzes the workflows and information you provide and identifies potential improvements. Unless your written order expressly includes implementation, the assessment delivers recommendations and an action plan only. Software subscriptions, licenses, configuration, development, integration, training, and ongoing support are separate.

Projected savings

Time and financial impact figures are estimates based on the task frequency, duration, costs, and other information you provide, plus disclosed assumptions. They are not a promise that you will actually recover a particular number of hours or dollars. Actual results depend on implementation, adoption, work volume, data quality, tool performance, and staff behavior.

Assessment-fit guarantee

The sole guarantee for an assessment is described on the checkout page and in our Guarantee & Refund Policy. If we cannot identify qualifying opportunities totaling the package's stated projected weekly threshold, we will not deliver the final assessment and will refund the assessment fee. This is the exclusive remedy under that guarantee.

Your responsibilities

You agree to provide timely, accurate, and complete information; identify anyone authorized to make decisions; protect account credentials; review recommendations before use; and follow applicable laws, contracts, privacy obligations, and industry requirements. You remain responsible for business decisions and for human review of AI-generated work.

Missed-call and messaging services

Call routing, alerts, automated text-back, callback workflows, telephone numbers, carrier registration, and usage fees are included only when stated in writing. You are responsible for obtaining required consent and honoring opt-out requests. Automated U.S. text messaging may require carrier registration and approval before launch. We do not promise uninterrupted delivery, a specific response rate, or that every call or message will result in a sale.

MissedMe SMS Program

If you separately opt in on our website or during a live phone conversation, MissedMe LLC may send one-to-one text messages containing information you requested about MissedMe services, a secure checkout link you requested, or a customer-care response. Verbal consent applies only to the messages requested during that specific conversation and does not authorize recurring promotional text messages.

Message frequency varies and is normally no more than three messages per requested interaction. Message and data rates may apply. Reply STOP to opt out or HELP for help, or contact john@missedme.ai or (623) 462-0164. Consent to receive text messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages. Review our Privacy Policy and SMS Consent Process.

Google reviews and Business Profile services

Review requests may be sent only to genuine customers about genuine experiences. We do not create, buy, incentivize, suppress, or selectively solicit reviews. We do not guarantee a particular number of published reviews, search ranking, lead volume, or revenue. Google controls its platforms, policies, moderation, and rankings.

Fees, payments, and taxes

Payments are processed through Stripe. Prices are stated in U.S. dollars unless shown otherwise. You are responsible for applicable taxes unless they are collected at checkout. Recurring services, if any, will clearly display the billing interval and cancellation terms before purchase.

Confidentiality and data

Each party will use reasonable care to protect the other's non-public information and use it only for the engagement. Do not provide regulated, highly sensitive, or restricted data unless the written scope expressly permits it and identifies the handling requirements.

Intellectual property

You retain ownership of materials you provide. After full payment, you may use the client-specific assessment and deliverables for your business. MissedMe retains ownership of its pre-existing methods, templates, know-how, and generalized components, while granting you the rights reasonably needed to use the delivered work.

No professional advice

MissedMe does not provide legal, tax, accounting, medical, employment, or regulated professional advice. Recommendations involving those areas must be reviewed by an appropriate professional.

Limitation of liability

To the maximum extent permitted by law, MissedMe is not liable for indirect, incidental, special, consequential, or lost-profit damages. MissedMe's total liability arising from a service is limited to the amount you paid for that service during the three months preceding the event giving rise to the claim.

Contact

Email john@missedme.ai or call (623) 462-0164.