Privacy Policy
Last updated: July 26, 2026
Information you provide
When you contact MissedMe or complete a fit check, we may collect your name, business name, website, industry, email address, phone number, selected service, and information about your business workflows. If you become a client, you may also provide documents, meeting recordings or transcripts, process examples, customer information, and access to business systems that are necessary for the agreed work.
How we use information
We use the information to evaluate your request, communicate with you, deliver the services you purchase, process payments, improve our work, maintain security, and comply with legal obligations. We do not sell personal information.
AI-assisted analysis and service providers
Some engagements may use third-party AI, transcription, communications, hosting, automation, and payment providers. We limit information shared with those providers to what is reasonably necessary for the agreed service. Before sensitive client materials are used with an AI or transcription provider, the engagement scope should identify the approved tools and data boundaries.
Payments
Payments are processed by Stripe-hosted checkout. MissedMe does not receive or store your full card number. Stripe processes payment information under its own privacy policy.
Phone calls and recordings
Calls to MissedMe may be routed through a communications provider. We do not record or transcribe a client call without notice or authorization appropriate to the circumstances. When a project requires recordings or transcripts, retention and deletion expectations should be documented in the engagement.
Mobile numbers and text messages
We do not sell or share mobile numbers or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes.
If you separately opt in to text messages, MissedMe may text you with information you requested about MissedMe services, a secure checkout link you requested, or a customer-care response. Message frequency varies and is normally no more than three messages per requested interaction. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive text messages is not a condition of purchase. We may share mobile information with vendors that help us deliver requested communications, but only to provide those services. See our SMS Consent Process for the exact website and verbal opt-in methods.
Customer lists and review services
If you provide customer contact information for a review-request service, you represent that you have the right to provide and use it for that purpose. We use that information only to perform the agreed service and do not use it for MissedMe's unrelated marketing.
Retention and security
We retain information only as long as reasonably needed for the service, business records, security, and legal obligations. No system is completely secure, but we use reasonable safeguards and limit access to people and providers who need it.
Your choices
You may request access, correction, or deletion of information by contacting us. Some records may need to be retained for payments, disputes, security, or legal compliance.
Contact
Email john@missedme.ai or call (623) 462-0164.